Welcome to Surf Wear Sport! At divingwetsuitshop.com, we’re as committed to protecting your privacy as we are to crafting premium wetsuits and surfwear. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase.
1. Information We Collect
We collect information to provide better service to all our wave-chasing customers:
- Personal Information: When you make a purchase (whether it’s a 7 Seas Wetsuit or Boardshorts), we collect your name, email, shipping address, payment details, and contact information.
- Browsing Data: We gather information about how you navigate our Collections pages and which products (like our Eco Collection or High Seas Wetsuits) catch your attention.
- Device Information: We collect data about the device you use to access our shop, helping us optimize your experience whether you’re browsing for Knit Tees or New Seas U-Zip Wetsuits.
2. How We Use Your Information
We use your information to make your surf shopping experience as smooth as our premium board bags:
- Process your orders for products from our Creators Collection or Kids section
- Provide customer support when you have questions about our Jack Soren Collection or payment options
- Improve our website and product offerings (like our popular Hybrid Shorts or Eco-Lastics line)
- Send you updates about new arrivals (think Chris Miyashiro Collection drops) if you’ve opted in
- Prevent fraud and keep your transactions as secure as our 256-bit SSL encryption
3. Data Sharing & Disclosure
We treat your data like we treat our surf gear – with care and respect:
- Service Providers: We share necessary information with payment processors and shipping partners to get your gear to you.
- Legal Compliance: We may disclose information if required by law, similar to how we comply with international shipping regulations.
- Business Transfers: In case of mergers or acquisitions, customer information may be transferred, but your privacy remains protected.
We never sell your personal information to third parties for marketing purposes.
4. Data Storage & Security
We protect your data with the same dedication we put into designing our wetsuits:
- All transactions are protected by 256-bit SSL encryption
- We’re PCI-DSS compliant for payment processing
- Regular security audits to ensure your information stays safe
- No sensitive payment data is stored on our servers
5. Your Rights
You have rights regarding your personal information, just like you have choices between our Eco Shorts or Boardshorts:
- Access: Request a copy of your personal data
- Correction: Update or correct your information
- Deletion: Request deletion of your personal data
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, contact us at [email protected].
6. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your shopping experience:
- Essential Cookies: Necessary for functions like adding items to your cart
- Analytics Cookies: Help us understand how customers use our site
- Marketing Cookies: Allow us to show relevant ads for products like our Long Sleeve Tees or Hats & Beanies
You can manage cookie preferences in your browser settings.
7. International Data Transfers
Since we ship worldwide (except parts of Asia and remote areas), your data may be transferred internationally. We ensure all transfers comply with applicable data protection laws.
8. Children’s Privacy
While we offer products in our Boys and Kids collections, our website is not directed at children under 13. We don’t knowingly collect personal information from children without parental consent.
9. Changes to This Policy
We may update this policy occasionally, just like we update our Collections. We’ll notify you of significant changes and always post the current version on our site.
Contact Us
If you have questions about our Privacy Policy or your personal data:
Email: [email protected]
Mail: Surf Wear Sport, 1309 Riverwood Drive, Sacramento, US 94260
Response time: Typically within 24 hours on weekdays (9am-5pm PST)
Now that you’re informed about our privacy practices, why not check out our latest Collections? Your perfect wetsuit or surf accessory awaits with the same level of care we put into protecting your information!
